Terms of use

Module A: General

Article 1. Definitions

• Buitenland Loket Ltd. is a company incorporated under foreign law, operating in the Netherlands and registered with the Dutch Chamber of Commerce under number 99193760. Dutch law applies.

• Partner: The natural or legal person acting in the exercise of a profession or business who enters into an agreement with Buitenland Loket.

• End User: The natural person (emigrant/remigrant) who uses the (free) App provided by Buitenland Loket.

• Services: All activities, including visibility in the App, software development (dashlets/API), design, and research.

• App: The mobile application of Buitenland Loket intended for emigrating or remigrating individuals.

Article 2. Applicability

1. These terms and conditions apply in addition to the separate partner terms (see the end of these conditions) and any quotation agreements between Buitenland Loket and its Partners.

2. These general terms and conditions form an integral part of the aforementioned separate terms as referred to in paragraph 1.

3. Deviations are only valid if expressly agreed upon in writing.

Article 3. Intellectual Property

1. All intellectual property rights in the App, software, databases, and designs are exclusively owned by Buitenland Loket or its licensors.

2. All intellectual property rights related to the software and the App are exclusively vested in Buitenland Loket or its licensors. Users and Partners are explicitly prohibited, without prior written consent, from wholly or partially decompiling, reverse-engineering, copying, modifying, disclosing, selling, sublicensing, or otherwise exploiting the software or the App, except to the extent mandatory law provides otherwise.

3. The copyright is registered with the Benelux Office for Intellectual Property.

Module B: Business Partners (B2B)

Article 4. Software Development, Dashlets, and API Integrations

1. Obligation of Effort: The development of software components (such as dashlets) and the implementation of integrations (APIs) is carried out on a best-efforts basis. Buitenland Loket Ltd strives for optimal functionality and security but does not guarantee that these components will operate flawlessly, without interruption, or free from external breaches at all times.

2. Changes by Third Parties: Buitenland Loket Ltd is not liable for the malfunction or defective operation of an API connection or dashlet if this is caused by changes in the systems, software, or protocols of the counterparty or external third parties (such as cloud providers or software vendors of the client).

3. Testing Obligation and Acceptance: The client is obliged to test delivered software or integrations immediately after installation or delivery. By putting the dashlet or API connection into use, the software is deemed accepted, and Buitenland Loket Ltd’s liability for visible defects lapses.

4. After delivery of software or design, the Partner has seven days to report any defects. Thereafter, the work is considered accepted.

5. Limitation of Liability / Damages: Buitenland Loket Ltd is not liable for damages, including but not limited to consequential damages, loss of revenue, missed savings, or business interruption, resulting from failures, interruptions, or downtime of software, systems, or API integrations, to the extent such failures are not attributable to Buitenland Loket Ltd.

6. Disruptions Caused by Third Parties: Failures, interruptions, or limitations in service that are (directly or indirectly) caused by third parties, including but not limited to external suppliers, hosting or cloud providers, internet or telecom providers, or due to force majeure, do not entitle the client to any form of compensation, reimbursement, or restitution. The contractor cannot be held liable for the consequences of such disruptions, regardless of their duration or impact.

7. Maximum Liability: If, despite the foregoing, Buitenland Loket Ltd is nonetheless held liable for an attributable failure, such liability is limited to a maximum of one times the invoice value of the specific sub-assignment to which the failure relates.

8. Data Integrity: The client is at all times responsible for verifying the accuracy of data exchanged via an integration implemented by Buitenland Loket Ltd. Buitenland Loket Ltd is not liable for financial loss resulting from incorrect data processing.

Article 5. Credit System & Content

1. Purchase: Credits entitle the holder to promotional opportunities and/or visibility within the platform. Credits are valid indefinitely, non-transferable, and cannot be redeemed for cash or any other form of reimbursement.

2. For agreed-upon services, the payment term is fourteen (14) days..

3. Content Indemnification: The Partner is fully responsible for the content of any materials for which credits are used. The Partner indemnifies Buitenland Loket against all claims from third parties arising from content provided by the Partner.

Artikel 6. Privacy

1. Buitenland Loket processes personal data in accordance with the General Data Protection Regulation (GDPR).

2. Please consult the Privacy Policy on our website for details on how we handle your data.

Module C: General Liability & Force Majeure

Article 7. General Limitation of Liability

1. To the extent not already covered in Article 3, the total liability of Buitenland Loket Ltd is limited to the amount paid out by its liability insurer.

2. Buitenland Loket is never liable for indirect damages, lost profits, or missed savings.

Article 8. Force Majeure

Force majeure also includes disruptions in internet infrastructure, hacks or cyberattacks, downtime of hosting providers, and illness of key personnel. In such cases, Buitenland Loket is not obliged to provide any compensation for damages.

Module D: Final Provisions

Article 12. Governing Law

All legal relationships are governed exclusively by Dutch law. Any disputes shall be submitted to the competent court in the district where Buitenland Loket is established.